There's a version of this story I hear often. A department head needs to know where a project stands. A controller wants to pull vendor spend by category. Simple questions, in theory. But in practice, getting the answer requires the right person who knows how to pull it — and probably a few hours of waiting.
Read more →There's a version of "getting by" that looks fine from the outside. Invoices go out. Payroll runs. Reports get built. But if you pull back the curtain, you'll often find someone spending three hours every Friday doing something a computer should have done in three minutes.
Read more →Most companies are running on a patchwork of workarounds. A spreadsheet for payroll. A separate system for job costing. An email chain for approvals. It gets the job done — until it doesn't.
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